Free Delivery for Purchase Over $60! Need help? Please Whatsapp/Call 9146 9284

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

  • How to make payment?
    Please make payment before delivery via:
    - Paynow UEN : 202018574D (Fish Soup Paradise Pte Ltd)
  • Where can I self pick up?
    • 20 Mactaggart Road, Mactaggart Foodlink Singapore 368076
      • Mon - Sun 9am - 5pm

    • 30 Raffles Place, CIMB Plaza #B1-02 Singapore 048622
      • Mon - Fri 10:30am - 7pm

    • 9 Raffles Place, Republic Plaza #B1-07 Singapore 048619
      • Mon - Fri 10:30am - 8pm
  • Where is your soup produced?
    All our soup are produced in our very own food factory licensed by the Singapore Food Agency.

  • What are shelf stable broths?
    Our shelf stable broths can be kept at room temperature conditions for many months.
  • Does your broths contain preservatives and artificial colouring?
    No. We do not use any of these.
  • How much is the delivery fee?
    Free delivery for orders above $60.
    Order between $30 - $59.99, delivery fee will be $7.
    Order below $30, delivery fee will be $10.
  • What time is the delivery timing?
    We deliver daily,  Mon - Sun from 11am - 7pm Except for Public Holiday. 
  • When is the next delivery?
    Next available delivery is displayed in calendar on the Shopping Cart  page. We usually will be able to deliver on the next day. During peak/festive season, do place order earlier as we will close the date once slot is full.

  • Can I select a specific timing?
    You can indicate your preferred 3 hours time range on the "Add a note"  section in the Shopping Cart page and our delivery team will their best to attend to your request.
  • Can I have same day delivery?
    Please contact for our sales at 91469284 and we will try our best to arrange for you.